We lets our work and customers speak for themselves
We were very lucky to meet our ID, Ken from Areana Creation. The very first meeting with Ken was a very pleasant one, as I had already met 3-4 other IDs/ renovation contractors where the experience was less than ideal, as after the previous meetings, I was left feeling either the IDs person does not clearly have an idea what I will like to do for my home, or they are pushing me to go for something which is way beyond our budget.. With Ken, Ken understands we have a tight budget and tight timeline, but the first thing he understood was what kind of ideas we like, and what we like our home to be like, i.e. the feeling of home to every individual family/ couple. Then base on our ideas, he will propose alternatives if what we initially thought of is really too expensive, such that the end results is what we like and cost effective. Ken also does not push us to go expensive stuffs, i.e. if we wanted to do something that he feels is not worthwhile the price, he will give us his two cents worth so that we do not end up paying for something which is not practical and cost us more at the end of the day.
Throughout the entire process, Ken followed up with us promptly, and he gave us regular updates and assurance on the renovation. Finally we are very happy with the renovation work results and the value added service that Ken provides. Thanks to Ken-we have our own cosy home with the syle we like.Ling AhlingFacebook, 17th August 2016
Attention : All potential / future ID seeker like myself once…
We have just moved in to my newly renovated place last 2 weeks ago, finally settled down and I have now some time to write my experience + engagement with my ID. We have gone through a rough 6-8 IDs before deciding on him not because of the price (though his is quite reasonably priced as well), but it’s the service and the feeling of confidence I have with him that made me decided him (but mostly is my wife’s decision la… haha).
Anyway, the original timeline given was 4 weeks, but because we engaged fengshui, changes were required onto the design and so does the schedule due to the auspicious start date, which delayed my ID by a week. So, he now have 3 weeks to complete what was originally 4 weeks planned and that includes changes to the design too ! We were very worried that we might not get the finished product due to the fact that we shorten the timeline & making changes to the design. But… he was very professional throughout and kept offering alternative designs to us, some with no extra charges, but some with (due to additional material required) which is totally acceptable. Best of all, due to the changes, he doesn’t only add more, but he actually subtract the cost of original design as well (there were changes in size as compared to the original assumption).
Overall… he manage to handover the place to us within 3 weeks, but require 1 day of touch up after we move in… which we are more than happy to accept ! He even dropped by after the touch up, to ensure everything was in place properly and wanted to check the night view of the place as well coz usually he is checks during day time (due to the condo’s restriction 9AM – 6PM).
My conclusion :
1) Very responsive to my messages and calls (trust me, you really need an ID that response to you… you would feel better that someone is looking into your concern)
2) Very creative. Due to my changes, he managed to think of a way to make the changes better…
3) Offered very good materials on the carpentry (I wasn’t aware in the beginning, but when I had other vendors coming in and saw what was being done, they were impressed that I chosen those materials but in fact, it was my ID’s idea)
4) Flexible. This is very important… because sometimes he had to accommodate to our schedule to meet up due to our work nature.
5) Finally… pricing. I don’t think they are the cheapest, but as saying goes, “cheap thing doesn’t come good, good things doesn’t come cheap”. I think they are very reasonable in terms of the overall pricing including the variance order (due to the change of design + a few additional add-ons).
So who is this guy I am talking about ? Well… just fyi, I have no relationship with him, but I think at the end of the day, I don’t get just an ID, but a friend as well. Just doing a recommendation as a friend whom I think it’s worth recommending.
My ID, my new Friend : Ken Bong
Both my wifey and myself, we would like to say THANK YOU very much to Ken The Magician, coz he have performed several magics to resolve our issues. If there were more than 5 stars, I would be happily to give more stars !Alvin LewFacebook, 15th August 2016
A good ID does not just completes his required tasks and job but also having the willingness and initiative to go through the extra mile to help out even if it’s not within his job scope. Recommended Zeenn Tay to my good friend’s new home renovation and I am so pleased that my friend is very grateful and satisfied with him. There were definitely hiccups during the renovation process, but Zeenn was very responsible and responsive to resolve all the issues within his means. Not only that, he even offered to help out in certain ways which is not within the renovation scope and ensured everything is ready for moving in. Very proud and thankful to Zeenn!Joycelyn LimFacebook, 25th July 2016
Renovation doesn’t come without any hiccups, but it’s always comforting to hear when your ID says “Don’t worry Bro, I settle for you till you are satisfied.” That’s why I would recommend Roy Lin to my family and friends. He is very responsive, responsible and resourceful. No matter what the problem is, he will always offer suggestions and try to solve it to the best of his abilities. Excellent after sales service as well to ensure that problems we encounter after we move in are dealt with promptly. Thanks for the great job Roy!Victor Lim Sze HweeFacebook, 11th July 2016
Our reno was handled by William Soh. A very dedicated and detailed individual who went out of his way to make sure the reno was in order. Most of the time, he was the one pointing out the errors made by contractors and followed through to ensure they rectified the issues. Other than liaising with the different contractors working on our home, he also assisted to liaise with the shop supplying lightings, bathroom accessories, stove and hob. I would definitely recommend him to family and friends. Thank you William & Areana.Rafidah JailaniFacebook, 22nd April 2016
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