We lets our work and customers speak for themselves
- Summer WongFacebook, 4 April 2021
- Javian Google Review, March 2021
“Our heartfelt and sincere THANKS, Roy and Krino…”I must indeed apologize to Roy and Krino for this long-delayed, overdue testimonial. But as the saying goes, it’s better late than never.
Our home is a 30-year-old maisonette which needed a massive overhaul and a change in some structures to accommodate our lifestyle eventually. My husband and I are in our 60s and much as we love our 2-storey apartment, we know that the stairs will eventually be a challenge in our golden years.
Now, many thanks to Roy and Krino, our once run-down maisonette is looking cheerful, warm, welcoming and brand-new. More importantly, our level one is now totally senior-cum-wheelchair friendly… all ready for our life ahead.
Our first impression of Roy was that he exuded confidence… an experienced interior designer who knows his job well and is passionate in what he does. It was his calm self-assurance that made us choose Roy over the other interior designer (from a different company) though Areana Creation’s final quotation for our massive renovation was relatively higher than that of the other company. We wanted someone who was confident in getting the job done well and we knew that Roy would fit the bill.
Roy was friendly and professional from the start. He made himself available to take our calls, answer our queries and clarify whatever confusions that arose. We’d numerous meetings with both Roy and Krino to wrap up even the smallest of details, before we proceeded with the renovation.
During the renovation itself, Roy met us again several times to confirm measurements, colours, materials and last-minute changes. Meanwhile, Krino kept us updated with photographs and videos of what was being done at our place during the renovation. They took time and effort in keeping us informed, including what had transpired between them and the HDB on approvals for alterations that had to be made to our apartment.
Both Roy and Krino were generous with their time, though they were busy with other projects too. They took the trouble to drive us around to select our tiles and vinyl flooring. They piled us with laminate samples and advised us on what we needed to know and look out for before selecting them. Our questions were patiently answered and their suggestions and help were always forthcoming.
Roy and Krino’s good rapport with their contractors were clearly noticeable. They all worked well together and were focused on getting things done according to our specifications. Changes were accepted. Mistakes were rectified. Disagreements were settled. Problems were resolved.
As in any renovation, misunderstandings and frustrations were inevitable, especially when unanticipated problems arose now and then and there was a deadline for completion of the renovation to adhere to. However, with Roy’s bubbly and positive personality and Krino’s quiet and amiable disposition, all were quickly put to rest.
All in all, we’re happy with the renovation done. Our visitors have been giving us favourable comments about our simple and humble abode… and yes, we’ll certainly recommend Roy and Krino to whoever is looking for interior designers.
Way to go, Roy and Krino! May your love and passion for interior designing continue to bring satisfaction and joy to all your clients.Rosalind LimHometrust, March 2021
“Reliable designer”What most impressed me and why I engaged Erika from Areana Creation to design my home is she listens to what client wants and come out with customise design solution suits my needs, she is very patient on explaining on some details during the renovation. She is responsible and helpful Interior designer. Thank you for your help on making my cosy dream home come true in a reasonable pricing without compromise on quality.Stella Stella Hometrust, March 2021
- I had renovated my 5-room flat during the COVID period in Oct 2020. Had a few recommendations of contractors from friends and had also submitted my enquiry through Renopedia. A few contractors had contacted me from Renopedia and finally I decided to work with Jasmine Cheah of Areana Creation (AMK Branch). At first I was abit skeptical about working with someone whom I do not know and especially for all the horror stories I read in Straits Times about delays in renovating during this period. Especially I had a commitment to hand over my EA flat to the new owner in 2-months’ time.Jasmine was very patient in listening to my long-list of requirements for my 5-room flat as it was a little odd-shape and the rooms are not able to accommodate our specific requirements. Jasmine invited me to her showroom in AMK and we spent a 2-3 weekends going through the layout “cracking” our heads to suit the needs of every of our family members. She also gave me a very good proposal on how to alter my store-room which was very small to a small room that can accommodate my domestic helper !! Really thanking her for this, otherwise my helper got to sleep in the open living room which is not acceptable to us. She responded very promptly to my never ending Whatsapp’s messages even to the extent of me texting her during quite a few midnights.The renovation started Oct 5 and ended Dec 23. The whole process was smooth and I just laid-back and left to Jasmine to handle the project & timeline. During the initial period, Jasmine was at the house every morning to check, talk to contractors and looking for anything that was done wrongly. Jasmine would respond & rectify very promptly to my complaints whenever I find any error done by her sub- contractors.We have got the house we wanted and really appreciative of Jasmine’s patience, understanding and fast actions by her to every hiccups along the way resulting in a promised timeline she has committed to us. Everyone in my family is happy their personal space suiting their individual needs. Most importantly, even after the renovation was completed, and while going through the defect list (while I had paid up balance amount), I thought Jasmine would slow down on her response to me, but all defects were promptly rectified by her. All was rectified by a few sub-contractors within a 2-weeks’ timeline.Thank you very much Jasmine, any of your customers can call me to affirm my renovation journey with you – Areana Creations …… highly recommended !Jennifer Ho Pei RuFacebook, 7 February 2021
Last year at pretty last minute, we decided to do a renovation of our existing house. Is was a challenging process because of Covid 19, needing to ensure that the renovation complete in time before my children need to go to school, etc.
So we were working on an extremely tight timeline. We were upfront about this and talked through the consequences with Jasmine. She was understanding and yet knowing when to push back to say NO, it will not work yet willing to stretch to meet our requirements.
As in any renovation project, there were changes and hiccups …. I am glad that Jasmine and I can talk through the issues and express our concerns such that a solution can emerge.
We are very appreciative of all the work done and highly recommend Areana and Jasmine.Lye Yen KaiFacebook, 5 Februaru 2021
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